KYC Policy

Lotkeys.com KYC (Know Your Customer) Policy

This KYC (Know Your Customer) policy ("Policy") is made between you ("User") and Lotkeys.com ("Site") when using our services on the Site.

Purpose and Scope

At Lotkeys.com, we implement a KYC (Know Your Customer) policy to make our customers' identities and payment processes more secure, prevent fraud, and comply with legal requirements. This policy includes the processes of verifying our customers' identities and detecting suspicious payment transactions.

Identity Verification Process

Identity Information: Customers may be required to provide their identity information when placing an order or creating an account. This information may include your name, surname, address, and contact details.

Identity Verification Documents: In case of suspicious payment transactions or fraud detection, Lotkeys.com may request identity documents from customers. These documents may include identity cards, passports, or other identification documents.

Written Declaration: Customers may be asked for a written declaration. Particularly for large payment transactions or in cases of uncertainty, customers may be required to provide a written declaration clearly stating their financial sources and purposes.

Suspicious Payment Transactions and Exceptional Cases

When suspicious payment transactions are detected, Lotkeys.com may request a customer's photo ID or official information or request a written declaration. This process will be implemented for the purpose of fraud detection or compliance with legal requirements. Privacy and security will be maintained when making such requests to customers.

Data Protection and Privacy

Customer identity information will only be used and stored in compliance with legal requirements. Customer information will not be shared with third parties.

Changes and Updates

This KYC policy can be updated and revised as needed. It is the responsibility of the user to check for updates.

This policy has been created to ensure a safer and more transparent transaction process between Lotkeys.com and its customers. We kindly request our customers to understand and adhere to this policy.

Contact

To contact Lotkeys.com and obtain more information about this KYC policy, you can use the following contact information:

Email: info@lotkeys.com

Last updated: 12/09/2023